[Resolved]  Airtel — Airtel; broadband new connection taking a long time

Address:

560017

Airtel complain number: {83152844} i have ordered a new connection with the airtel broadband with a plan of rs 1299 on 28th may 2017. On 29th may 2017, i got a call from the airtel guys requesting for documents, so i shared my documents over whatsapp and was promised that the connection will be installed in 48 hours. After 2 days i got a call "local executive" in the morning. As i was in office, i had asked him to come at 4-5 pm in the evening. I never got a call from him till 8 pm at night. At that point in time, i asked him to come tomorrow at the same time. That's the last time i heard from them. I have been calling airtel support number [protected] everyday. I have spent hours talking to the customer service, they say that there is an issue with the backend team and will be resolved in next 24 hours, that's the statement i hear everyday but nothing happens. I had even raised a complain about it with the ref number mentioned at the beginning on 1st june 2017 but nothing has happened to this date.

I am really frustrated with the response i am getting here.