[Resolved] Airtel — Airtel broadband - refund not processed | |||||
Hi Airtel team, I have paid 1000 Rupees for getting of new broadband connection on 19th December, 2015. After one week, I got message your area is not feasible for broadband connection. I have applied for refund of amount. Till now I have not got any refund even after 50 mails, 100 of calls and registered over 10 times at their online refund portal. After each mail I will get a reply we will be processing your refund in next 3 days and then after a week also no refund is received . I have shared my bank statement, CEF and Cancelled cheque around 10 times. This is the worst service I have seen till now. Customer Name :-Japnam Singh Contact Number:-[protected] Airtel Account Number-[protected] Airtel Complaint Reference Number:[protected] Was this information helpful? | |||||
Nov 2, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 26, 2016 Airtel Customer Care's response Dear Mr. Singh, This is with reference to your post dated 26 September 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 02, 2016 Airtel Customer Care's response Dear Mr. Singh, This is with reference to your post dated 26 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment