[Resolved]  Airtel — Airtel Broadband ---- Refund not processed

Address:	560068
Website:	Airtel

Hello,

I had opted for Airtel broadband connection on 23 Apr 2017, a representative from Airtel visited my apartment in Kudlu Gate, asked me to choose the plan and make payment. He promised me that the connection will be activated in a weeks time. I made a online payment of 3, 447.00 INR for three months.

I waited for a week and there was no progress, the representative was not responding to my calls. Finally I called Airtel customer care and was surprised to here them saying that my location was not feasible.

Then I requested for a refund, I have reached out to Airtel support and also emailed them but my amount is not refunded yet.

CAF number - RTBLR7348270 is the proof that I have for the payment made. Its going to a month now since I made payment, I want the refund to be processed ASAP.

Kindly do the needful.

Regards,
Arun.R