Airtel — airtel broadband relocation related issue

 
1 Review
 Venu Boddu on Jan 1, 2018
I was using airtel boradband connection (Account no : [protected]) since many months, and i had raised a request to airtel regarding the relocation on 30th nov. After few days the customer care person called back saying there is no possibility of airtel connection in the new area and had asked confirmation for connection cancellation. I had accepted too as they had mentioned that airtel was not providing the broband in the new area.
But after i had moved to the new location i had realized that airtel already had many connections given in the same apartment it self where i had moved.

There are multiple advertisement signs near our apartment from airtel broadband for new connection, when i had contacted them they are ready to give new connection.

Where as airtel customer care misguided me with false details and not ready to provide the connection retained back.

If i could continue with my old account, i could get my old plans applicable by just paying the relocation charges additionally (I agreed to pay that)..
Now why should i pay for the re-connection charges and why should i again start with new plans/tarrifs?

During the time when i took the connection, they promised that they will shift the connection on relocation with relocation charges.. But now they did not stick to their words.
This is completely unfair service from airtel and will be considered as cheating.

Below is my new address location:
Venu boddu,
Kanthi kiran residency,
#1202, flat no: 003,
7th cross,
Ananat nagar phase-2, electronics city,
Bangalore - 560100.

airtel broadband relocation related issue
airtel broadband relocation related issue
airtel broadband relocation related issue
airtel broadband relocation related issue
airtel broadband relocation related issue
airtel broadband relocation related issue
airtel broadband relocation related issue
airtel broadband relocation related issue
airtel broadband relocation related issue
airtel broadband relocation related issue
airtel broadband relocation related issue
airtel broadband relocation related issue

Complaint Status


[Jan 01, 2018] Airtel customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0Share0

Related Complaints

[Resolved] Airtel - balance deduction [696]

[Resolved] Airtel - call details [342]

[Resolved] Airtel - SIM Activation [208]

[Resolved] Airtel - Sim Block [167]

[Resolved] Airtel - MNP [110]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    27%
    Complaints
    35602
    Pending
    4569
    Resolved
    8432
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - airtel broadband relocation related issue