Airtel — Airtel broadband scheme and nonreceipt of refund of rs.4697/-

Address:380007
Website:www.airtel.in

I am a resident of Ahmedabad havind broadband plan of Rs.599/month alongwith Rs.99/month local/national call plan.I paid Rs.4697/- for 6 months vide cheque no.458987 on 19th September, 2015 which is shown debited to my SBI Savings account. Eventhough I paid the amount for 6+1 month scheme, Then also airtel disconnected my line saying the bill has not been paid.On complaining the same to local Airtel store, They said to again deposit the same amount of Rs. 4697/- and assured us that previous cheque will be refunded back to us.After depositing again Rs. 4697/- on 3rd December, now they again disconnected the line saying non payment of bill.Neither the previous amount has been refunded nor the disconnected line has been activated.Pathetic service by airtel company.Vl not recommend anybody.Take immediate action
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Dear Rajshah,
This is with reference to your post dated 21 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Dear Rajshah,
This is with reference to your post dated 21 Dec. 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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