[Resolved]  Airtel — Airtel Broadband Service complaint

Address:

Bangalore, Karnataka, 560053

Worst service from Airtel. I had raised a service request on 20th Sep as there was some issue with my broadband. A representative visited next day to my home and he said the issue will be resolved in half an hour. Now it is been more than 10 days and still issue is not resolved. Can you believe it..10 days!!! There was no proper response from the representative even after calling multiple times. So called the customer care and asked for the upate. Called almost 6 times but again no proper response. Every time i hear the same reply, issue will be resolved in next 2 hours. Even the manager assured that the issue will be resolved next day and also assured for a callback but still the issue is not resolved nor i got any call. unbelievable service.Worst service. Do they really care about the customers. ??? When you dont pay the bills there are so many follow ups but when it comes to complaint they are not bothered at all. Can't expect a service like this. And more over these people won't allow for other service provider to give service in this area. They are ruling it in this area. In case if other service provider gives the connection then they try to break the connection. They don't leave a option to opt for their connection and the fare is too high than other service provider. They are here to loot people.