Airtel — airtel broadband service standards | |||||
This is the worstest service provider I have ever faced. I raised a request for the new broadband connection. Immediately I received calls from multiple people from Airtel asking to pay the intial amount for broadband connection. Few guys did not even come home and ask to forward the documnets over whatsapp and pay amount before 1 o clock same day. Its a market where everyone shout their products but everyone from airtel fighting for payment this time. I paid amount of 4k to one representative who is from airtel and when paying itself one more person called and told that he is not teh authorised person. The guy made us pay through online link and thats it from then no one airtel resposded for our calls. If we call customer care after 2 days they say we are still processing it. After 4 days after high screaming the customer care says we cannot give connection in your area sorry we will refund the amount. These are really unexpected standards from Airtel running behind money for commision of agents but not on providing service customers. really dissatisfied and frustrated. Was this information helpful? | |||||
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