[Resolved]  Airtel — airtel broadband-speed is dead slow for the past 3 days.

Address:

20, Sarakki Main Road, JP Nagar 1st Phase Bangalore Bangalore District Karnataka India - 560078

Dear airtel customer care,

I am extremely fed up with your network connection issues. It always keeps recurring. I am a loyal customer for the past 8 years! Why still using airtel? Because i trust your service! Its fast and you'll try to solve and will never make sure it doesn't happen again (The problem i mean like frequent disconnection.) just for namesake you do temporary remedy! Please give me permanent solution.

So my problem this time is - i was watching a tutorial in youtube eagerly! And its buffering like hell! How irritated would it be if you're streaming something you like and it suddenly stops and buffers. Unable to download any file/ unable to download movies. Incredibly slow and very poor quality broadband network connection.

My plan is 1000 gb, 100 mbps plan for rs 999.

I immediately did ookla speed test it was around 4.6 mbps speed! And i was using only one device. So none of the other device would have pulled that much mbps.!! I was shocked!

For the past one week, the network connection was very slow. Complained through toll free customer care number but in vain, they told to switch off and switch on the router, done. Doesn't work at all!
Its getting worse and worse day by day & its not even month end!!

I am planning to change to act fiber net but unsure of its customer service. I am pretty sure they provide 100 x better internet than airtel!

If you do not want to lose a customer (Me) please resolve my issue as soon as possible. Change the router! Or change the network wire asap! Or establish a new connection. Speed is worse! Your troubleshooting doesn't work. Send help! Need value for the money i payed.

Registered name: sairani harikrishna
Registered landline number: #[protected]#