Airtel — airtel cancelled pre-paid sim service abruptly after allowing to recharge of 349rs and activating talk plan after just 2 days. | |||
I am pre paid sim service customer of airtel who had purchased a talk plan of 349rs validity 28 days on 06th nov 2017. On 09th nov 2017 my sim service was abruptly cancelled and i was informed in the gallery that my number has gone back to retail. Ie airtel has cancelled my number and tak plan and will be giving the number out to any other prepaid or post paid customer. What i don't understand here is how can they do that after allowing me to refill and using it for 2 days. As we all know how important a mobile number is these days to generate otp for any transactions in our day to day life. I am very disappointed with way these mobile service providers are looting common people like us without even informing the same. Kindly suggest me any other govt reguatory body that i could complain about airtel, s unprofessional system and process. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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