[Resolved] Airtel — Airtel cashback not returned after activation

Khomdram Birjit

Website:

airtel internet

My cash back plan expired 2days back, but after i expand and renewed the activation, i even get activation reply for ectention of onother month, since two days i didnt get back that the said cash back and i lost more than 400 mb, it makes me feel iam being cheated, today i even call up customer care but afer taking much time to keep hold collecting information as i was told, but hanged up,

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Nov 24, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Oct 20, 2016

Updated by Khomdram Birjit my cash back plan expired 2days back, but after i expand and renewed the activation, i even get activation reply for ectention of onother month, , since two days i didnt get back that the said cash back and i lost more than 400 mb, , it makes me feel iam being cheated, , , today i even call up customer care but afer taking much time to keep hold collecting information as i was told, but hanged up, ,

Verified Support

Oct 21, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 20 October 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

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Verified Support

Oct 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 October 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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