Airtel — airtel cheating all customers

Address:Chennai, Tamil Nadu, 600100

I am Airtel customer for the past 10 years. Once upon a time Airtel charges more and offers best service in cities. As on today Airtel charges more and more and cheat the customers more more more. I got worst service for thepast 2 years. In post paid connection Airtel charges 499+ INR and promises 75 GB data. Purposely Airtel decreases the speed and no one will get 4G speed. I was getting less then 10 GB per month. If we try to use the Airtel data continously the speed goes to worst rate after some time. Some two years back all my friends moved to Jio. All are getting excellent data and voice quality. I stayed with Airtel and Airtel cheated me like anything. Jio postpaid offers 25 GB for 199 INR. Their network speed is good and most of the customers try use the data as much as possible. Jio gets more money when the customer uses more then 25 GB. So Jio offers best quality so that they can get more money. Airtel charges more, promises more but offers less data. They get more profit by cheating customers by offerring less data. They never give 75 GB. I am moving to Jio now onwards. Airtel customer care called once I gave PORT request. She could not hear anything from my mobile. Airtel to Airtel connection too got worst quality. I took correct decision after losing money and after getting cheated by Airtel for many years. If you are a smart guy/girl then change to Jio immediately. Once you complain about the poor quality you will get good service for 1 day. Next day onwards you get the worst quality again. It clearly shows that Airtel is purposely playing with voice and data speed.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54506
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information