[Resolved] Airtel — Airtel cheating | |||||
I recharged 3g data-pack on my phone for 575 rs (Nearly 3.5 gb data) just 60 hours back. Today morning it shows your actual main balance is 0 & your data balance is 0 when the fact is, i have used nothing from this data pack because i was having 1.5 gb existing data in my account. How can you do all this?.?, details are: transaction id is:[protected] date :16/06/2016 time :10:54pm my phone no:[protected] bangaluru. At lease, can you people reply back or do you want me to complaint on consumer court portal/website? Apart, i am using data card also where i hardly use 4-5 gb & i get message like you have consumed 50% within first 10 days & next day i get again message you have consumed your 100%. How?. Fact is that i have 10gb of data usage limit. I understand data usage & never use data consuming service like video audio. How to believe you? I have not yet informed my office. If this thing continues, i will complain to my office & close our data cards service with you Was this information helpful? | |||||
Sep 2, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 04, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 June 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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