[Resolved] Airtel — airtel cheating - postpaid

Ashokkumar Kandukuru

from Chennai, Tamil Nadu

Address:

Nellore, Andhra Pradesh, 524001

Airtel cheating with very pre-planned.
I have taken postpaid no. Only first month i received correct bill as per plan. From next month onwards by seeing bill immediately i asked to change postpaid to prepaid. But airtel store person an call center confirmed they have internal issue h2 sim not available so currently it not possible to change the postpaid to prepaid... They charge 2250/- from me without using single call /sms... Even not processed my request to change postpaid to prepaid. Airtel simply threatening pay another 590/- otherwise number will be blocked.. See how airtel cheating the people / society. Is not only cheating its a big crime.

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May 8, 2018

Complaint marked as Resolved

They called me and told they will restart the services without any further charges.

Airtel customer support has been notified about the posted complaint.

Feb 23, 2018

Updated by Ashokkumar Kandukuru Airtel cheating the postpaid customers, i am one of them. I have taken post paid connection based on airtel representative suggestion which will be benefit to me. Only first month i have received correct bill as per plan. From next month onwards there is no corelate of plan vs bill generation. I was shocked and immediately went to nearby airtel store and requested to change post paid to prepaid, they said due to internal issues h2 sim are not available to please change basic rate plan. They charge 2250/- i have not used single call / sms even after my given request to change post paid to prepaid which not happen due to their internal issues. Again now they asking to pay 590/-. Due their internal issue why customer / me has to pay again 590/- already i paid 2250/- without using single call/sms.
Airtel cheating the people / society with pre-plan. This the live incident.