[Resolved]  Airtel — Airtel Cheating with DTH rent

Address:Nagpur, Maharashtra

I just received sms from AZ-ARWTRC - "Eff. 9-Mar-14, rent for airtel digitalTV ID [protected] will be revised to Rs 235/month with addition of Rishtey, Movies OK, Sony Mix, Nick Jr, Discovery Kids&Sonic" - I never requested these channel I don't want subscription of these channel. This is happening second time Airtel increasing rent as per their will. Idea behind set top box is "pay as you need" I don't want this stupid channel Airtel forcing me to subscribe these stupid channels with increased rent. I don't need these channels I don't want any change in the subscriptions.
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Aug 14, 2020
Complaint marked as Resolved 
Mar 03, 2014
Updated by shashank khedikar
Thanks for quick response though what was shared is option it’s not resolution. I explored airtel.in/myaccount, my question is if I already selected my requirement why should I do it again? Selecting individual channels will take lot of time and my time is precious. My expectations are very simple I don't want addition of any new channel(Rishtey, Movies OK, Sony Mix, Nick Jr, Discovery Kids&Sonic) since no channels are added to my subscription hence on cost burden on Airtel and there will be on change in rent.
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Dear Mr. khedikar,

This is with reference to your post dated 21 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Finally without proper resolution Airtel dth change my monthly subscription that too without notification. They increased monthly rental unsubscribe English new channel all without informing me. A live example of how Airtel cheats customer. Once you purchase Airtel service or product you have only 2 options pay what they demand or opt out.

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