[Resolved] Airtel — Airtel cheating/fooling the customers with fake 4G network signal

Veerasuri

Address:	607303
Website:	www.airtel.in

Airtel mobile network operator company cheating the customers with fake 4g network signal. I've tested it by selecting 3g only(Wcdma only). It should detect 3g signal only but its showing 4g signal instead of 3g/h. I'm not the only one who is facing this issue. Almost each and every airtel users facing it. Refer the below links for reference.

https://facebook.com/story.Php?Story_fbid=[protected]&id=[protected]

http://en.Miui.com/thread[protected].Html

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Apr 6, 2016

Complaint marked as Resolved

By mistake, I've closed this complaint. I want this complaint back

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 06 April 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 09, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 04 April 2016.

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,

Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 April 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd