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[Resolved] Airtel — Airtel closing complaints without solving the issue
Recharged Mobile on 17th July with INR 2999 pack. But via app I am not able to get the soft copy of the bill. And after various attempts and it is 2 months but still Airtel is not able to provide bill which is minimum need for any purchase.
Below complaints were closed with no resolution
Below complaint is in progress and crossed the committed date
Called customer care and they have provided different options and approached all options, but no resolution was provided. Even Airtel support team has provided an email box which is not being monitored.
Raised complaint in ConsumerComplaints twice and issue was forwarded to Airtel team, but no resolution.
Airtel seems to be interested only on business but not solving customer problems. Expecting quick closure.
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Nov 7, 2022Complaint marked as Resolved
Problem is addressed after me visiting physically to the Airtel service center. Online requests did not help.
Airtel customer support has been notified about the posted complaint.