[Resolved]  Airtel — Airtel complaint against airtel executive mr. jai ([protected]) for doing fraud

Address:Gurgaon, Haryana, 122017

Dear Sir/Madam,

I have applied New Connection of airtel 4G Hotspot with corporate plan Rs.1100 ( 10 3GB 4G data ) through Airtel official website I received a call from landine no. [protected] regarding new connection request. executive guide me all plan of AIRTEL 4G hotspot, i agree with all plan with data card, executive told me your request forwarded to my senior officer after 30 minute I got call from Mr. Jai ( Mobile [protected] ). Mr. jai told me please send your all documents in my Whatsapp no. [protected] and My field Executive collect your All documents and do the payment Rs.2300 ( for 4G HOTSPOT DEVICE with 4G SIM ) to my field executive. after 2 hours field Executive ( mobile No. [protected] )comes to my home collect all my documents and Rs.2300 told me your connection will be activated within 48 hours. but after 72 hours Mr. jai and field executive not responding my calls and disconnecting my calls, Please do the neendful help to me I think this Company may Be FRAUD. I want to refund my money Please find the attached Payment Receipt with snapshot of airtel sim & device.

Thanks & Regards

Ankesh

Mo. [protected]
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Aug 12, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 11, 2016
Airtel Customer Care's response
Dear Mr. Jindal,

This is with reference to your post dated 10 May 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 16, 2016
Airtel Customer Care's response
Dear Mr. Jindal,

This is with reference to your post dated 10 May 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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