Airtel — airtel complaint cheating in new connection _sr#[protected]

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Issue facing date 2nd feb2020 ; number of aging days — 06 days.

Hi team,
Following guys are making false commitment to sale the new airtel broadband connection in noida sector-50. They are committed to me "purchase new airtel xtream fiber connection on advance payment of 6 month rental you will get following things :

1- no installation charge
2- telephone handset
3- airtel xtream fiber connection up to 100 mbps

After payment they installed the broadband copper line connection speed up to 40 mbps & provide local wifi router and committed we will provide you handset and xtream router next day.
After waiting one day i called them they told me"please give me one hour i will be there ", now they are not receiving my phone.

Request to you please identify these guys in your team and take disciplinary action against them & complete the commitment. If not possible please disconnect my connection and refund my money immediately.

Number involves in cheating :
[protected]
[protected]
[protected]

Connection details:
Customer name - roovi awasthee
Dsl id[protected]_dsl
Account no. — [protected]
Plan — airtel xtream fiber 799

Connection date 03 feb2020

Regards,
Gaurav awasthee
+91-[protected]
Noida (Up)