[Resolved] Airtel — Airtel customer care representative

mnihal38

from Belgaum, Karnataka

Address:	680101
Website:	www.airtel.in

This might come out shocking for you because it did for me and all those who I shared my story with. The airtel customer care agent I got connected to, earlier today, abused me and my family, used indecent words against me and finally hung up the call when I called today to enquire about a refund that was promised. The name of the agent is Rajeev.I want to take strong action against this man and press charges on his act. Please tell me what do I have to do. I'm not willing to let this go.

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Sep 7, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 7 August 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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