Airtel — airtel customer support has been notified about the posted complaint.

Address:	560093
Website:	airtel.in

Hi, my wife moved to bangalore after our marriage and i have initiated the request to change her airtel postpaid from andhra to karnataka.

I have initiated the request with airtel customer support and i also went to airtel store last month.

Nothing is done so far and i am paying a lot for her outgoing airtel calls. I am ending up paying 1600 per month because of this. I am not sure why it is taking more time just to migrate her postpaid plan to karnataka.

I am not happy with the way they respond saying wait for sometime.

Actually, i wanted to change her plan from postpaid to prepaid and from andhra to karnataka. I went to store last month in indiranagar bangalore and i asked them to make this change. I have submitted all the documents they have asked for and they asked me to wait for 90 days. I am not sure why i need to wait for 90 days to make this simple change.

And they said if i want to change her plan from andhra postpaid to karnataka postpaid, it will be activated in 48 hours, so i did that to avoid extra charges and even this change is not done yet and i am paying a lot for the bill.