[Resolved] Airtel — Airtel customer support is useless | |||||
Airtel 4g is not working in my phone. The customer support guys informed me about 2 weeks ago saying this will be fixed within 24 hrs! after that i have called the customer support guys about 100 times already. Now i wanted to escalate it to the supervisor and they just cut the call! Irresponsible! The airtel website to complain also does not work! Its like they just dont want to listen any complaints. I'm so disappointed with Airtel! Was this information helpful? | |||||
May 9, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 Airtel Customer Care's response Dear Deeprulz, This is with reference to your post, dated 31 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 04, 2017 Airtel Customer Care's response Dear Deep, This is with reference to your post dated 31 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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