[Resolved]  Airtel — Airtel d2h hd

Address:

North Goa, Goa, 403507

I had booked a D2h connection on Monday,[protected]. since airtel boasts of a connection within 24 hours, I expected delivery and installation on Tuesday, but it never happened, there after I got a message saying and I quote " Aiterl digital tv update: as per your request, name has been changed on airtel digital TV ID [protected], for details please contact[protected].
there after on Wednesday I complain saying I have not received the installation till date on their customer care, I get a call from their technician saying he will come, he doesn't end up coming as it was raining, I agreed and called up the dealer
one guy called picked and promised to get it done by Thursday before 11.
I called him uo at 11:15, he told me he is coming, he is coming, and I asked him when? he said he is coming from his home first thing to do was my installation. then I said u promised by 11 and now its 11:20, to that he said he comes only at that time, so I asked him does he report on duty at 12 and works till 6 ?

he yelled back and said, "oi please i[censored] want to cancel tell me, I will cancel, " and he was rude and arrogant. so I said cancel and I cut the call.

there after I got a call from the technician and he came and installed the d2h.

now I complained against him and I got a call to rectify from airtel but he is just not ready to hear and is talking to the airtel guys about something else.