[Resolved]  Airtel — Airtel deactivate my number - why?

Complaint for airtel.

I want to know why airtel has disconnected my mobile no. Even though it just used 20 days back. I provided proof of my uses to airtel but still they are not supporting. All the time they are replying we are looking into this issue, i want to know form airtel for how many days you look at issue. This issue is not rocket science where you need some extraordinary skill set, i already provided all the data and cooperating you than what is there which is taking more than 10 days to find out the issue and resolution.
Your customer support is for no use, your nodal officer and appellate officer are shameful and don't try to solve the issues. Why they do not try to open a conversation to customer (I don't know who is holding this no. [protected] but i want to tell you that guy is such a dumb and don't have guts to answer call).
If you need anything from my side let me know but you don't have privilege to trouble customer by your poor services. Is there someone who can take up my issue on priority and answer me.

I read all the trai regulation and aware of possible disconnection, if your database is not updated that't not my fault. Please activate my sim at earliest (Provide me solution)

Thanks,
Vikash
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May 11, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Aug 10, 2016
Updated by rvjangir
please check with nodalofficer.[protected]@in.airtel.com and appellate.[protected]@in.airtel.com for all the emails and more information. I have 25 email exchange with them
Verified Support
Aug 14, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 10 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Aug 15, 2016
Updated by rvjangir
Hello Airtel,

Your representative reached out to me, I have provided all the things which are needed to solve this issue and talked about how you can fix it. But resolution is still pending
Seeking further updates and resolution.

Thanks,
Vikash
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