[Resolved] Airtel — Airtel digital tv balance | |||
My tv validity was finished on 05 dec, 2016. I did not recharge as i was going home for travel. On 06 dec, 2016 a message came to my mobile that 03 days credit balance is being added to my account which will be deducted on my next recharge. I called customer care and asked to cancel the credit immediately. He assured me that he will cancel the credited balance. When i came back and recharged my balance by rs.110 /- on 15 dec, 2016, 03 day credit was immediately deducted from my balance which amounts to rs.50/- roughly. I called customer care for refund but he plainly refused. I am filing a complaint to get my money back. Airtel tv id - [protected] Mob. No-[protected] Was this information helpful? | |||
Dec 16, 2016 Complaint marked as Resolved problem solved by airtel customer care on 16 Dec, 2016. They refunded my Rs 50/- into my airtel balance. Problem was solved immediately. They emailed me that they will solve the problem soon.
Email address of customer [email protected] Airtel customer support has been notified about the posted complaint. Verified Support Dec 16, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 15 December 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 3 Comments | |||
Comments
I recharged talk time of rs.250 today and my bank account is debited. But the amount is not reflecting in my talk time balance.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
...
...
..., ..., ...