Airtel — airtel digital tv/ for fraud call offering 3 months or 6 months packages

Address:

Drone Vatika, Sahastradhara rd., Dehradun, Uttarakhand, 248001

It is regarding the fraudulent activity going in name of airtel digital tv, i got several phone calls from various no. S, who is telling my customer id (Id is [protected]) of airtel digtal tv connection, my valid plan and date of validity and balance amount and offered me a three month package by adding some rs.1081/- for getting 3 months validity. Earlier i ignored the offer, but on 15.11.19 call from mobile no. +91 [protected] on 15.55 hours ask me to deposit rs 903/- for a three month validity, up to 22.02.2019. As my plan period was going to be expired so i agreed, caller wanted me to recharge while he was holding the call which i denied. He disconnected the call by saying that he will ring back me after an hour. I recharged my digital tv connection by rs. 910/- and waited for the call. But it didn’t come and finally i called airtel customer care who in turn told me that such offers will be cleared within 48 hours. I again waited for 48 hours but of no avail. I again called customer care on 25.11.19 in the morning who told me that no such offers were given by airtel and my request will not be entertained.
In whole of the incident if the calls are not made by airtel then i am surprised that how my privacy like id, plan, balance and validity was leaked to some external agencies. Even today i got a similar call offering me a six month package on airtel digital tv (Mobile no. +91 [protected] at 09.28 hrs on 25.11.2019, another call came from mobile no. +91 [protected] at 14.58 hours on 25.11.2019). The case may be taken up with airtel for such leakages so that such fraudulent activity may be stopped and thousand of customers may be saved from such frauds.