Airtel — airtel digital tv, inspite recharging no service

Address:

South Goa, Goa, 403601

I recharged the airtel digital tv on 3rd april, i received a msg regarding the same, the recharge is successful. On my account the balance shows, but i have no tv services till date. A msg is displayed in the screen, please recharge. Again i recharged today, 12 april, same no services yet. And the irony is, the balance keeps getting deducted from my account despite no tv services being offered. Airtel dth number [protected].

Why have i even recharged for the month of april, if i'm given no services for the same month. I want a refund.