Airtel — airtel dish tv movie order and change of registered mobile no

Address:Pathankot, Punjab

i have an airtell dish connection .my id is [protected] i booked a movie on 18 may 14 on channel 161. reply was that this mob no is not registered with us. i called the call centre north zone, and got my regd mob no. changed. i got a confirmation on the new no that new no is now registered. i booked the movie again . same reply came that no is not registered. i called up the call centre again . again operater booked the movie . but it did not come on the tv. i sent the message sms for movie several times. but it was not displayed on the tv. on each call u keep us waiting for several minutes, wasting our money in vain. for a movie of 50 rs if i have to waste 100 rs giving call to yr centres and sending several sms. i think the service is not up to the mark. on my airtell account still my old no. is flashing as regtd mob.that means if my mobile no changes your service fails. i am not happy with the services and the help centres just keep noting yr complains and wasting yr money.the help centre should be toll free.
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Dear Mr. Riyaz,

Kindly read the above date as 27 May 2014 in place of 02 February 2014. This was due to the human error. We regret for the inconvenience.

Regards
Varun Mittal
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Dear Mr. Riyaz,

This is with reference to your post dated 27 May. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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