Airtel — Airtel does not allow connection to certain websites specifically Onlinesbi.com

Address:A82, 100 Feet Road Kovai Pudur Coimbatore 641042
Website:Onlinesbi.com

I use Onlinesbi.com (SBI Site often). I have two connections - Airtel and Jio.
Via Jio I am able to connect to the site. If i try connecting thru Airtel Link, I get a connection time out message. I have tried various possibilities and convinced now that there is something wrong in the way Airtel Connection is configured. I haev been raising tickets with Airtel since April 2023 and each time the ticket is closed without resolving and except for one occasion, no one in Airtel seem to be taking any sort of action. I was adviced by 121 (Telephone based customer support of airtel) to write to [protected]@airtel.com and I did that also. I just get mails saying the issue is being resolved. Today is July 3 and the problem still remains and several calls to 121 and to even the local engineer (Pandiayrajan or Karthik) or the zonal head (Mr.Vijay) - has not earned enough attention. I am really frustrated with Airtel for their callous approach towards customer service.

Summary: Help me use www.onlinesbi.com via my Airtel Connection.
No engineer has even tried to check what is the issue.
Anandhi Sridhar (Represented by husband Sridhar)
A long time but now highly dissatisfied AirtelCustomer
Registered Mobile Number: [protected]
A82, 100 Feet road Kovai Pudur Coimbatore 641042
Airtel Broadband ID:[protected]_tn
Airtel Black Id [protected]
Latest ticket number: [protected]
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Airtel customer support has been notified about the posted complaint.
Jul 05, 2023
Updated by SridharInSy
EVen after many calls no action has been taken. No one has bothered to even visit our home to check.
Jul 06, 2023
Updated by SridharInSy
TOday is July 6 and still no action has been taken. Is this portal effective? Airtel is totally blind to customer issues.

Jul 14, 2023
Updated by SridharInSy
I dont know if this message gets any attention at all. Problem remains even after several months and I have raised it with airtel several times still no use. I submitted my issue in this forum and here also I find the same poor response or no response
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