Airtel — Airtel Dongle Issue

Address:

Kolkata

I have purchased Airtel Dongle no. [protected] in January 2021 through Airtel Store. My dongle is not working since the starting of May 2021.

1. I have mailed to Airtel customer care on 20th May 2021, Till date I have many communications which I am attaching herewith. Representative from Airtel visited my house on 2nd June 2021. and said that there is internal issue in the dongle which will be resolved by the Airtel.

2.Talked with customer care over phone on 6th June 2021 with having the docket complaint no- P[protected], which is given by customer care representative. Till today, I have not received any kind of replacement and support from the Airtel. Voice communication from the customer care is also available.

3.I also contacted the concern person from Airtel Store. The person from the store assured me that he will come and resolve the issue.

I am totally fed up to trace the Airtel customer care and the person from Airtel Store. I am also attaching the mail communication for your kind reference.

Kindly do the needful against my complaint.

Thank you!