Airtel — Airtel dth - 8 tamil channels not viewable | |||
Team, Myself Arun from chennai. My Airtel DTH acc id: [protected]. I have been using this for nearly 6 years. Past 3 days 8 tamil subscribed channels was not viewable I registered a complaint to airtel dth cus care on 22 Oct 11.15AM and they promissed me to rectify it before 22 Oct 6pm. But they didn't, again I made a complaint 2nd time @ 5.30pm they promissed it will be recitified by night 22 Oct 11pm. I waited till next day (23 Oct) 10am. I made a complaint 3rd time 23 Oct @ 10am, again they are saying it will be rectified by 6pm. They are just providing me standard reply " Sir we will get back to you" but i didn't received any call from airtel cus care people. Airtel is provividing such a worst service. Please look into this. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Arun,
This is with reference to your post dated 23 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 23 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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It is really bad on Airtel, this is how you respond to customers?
Fedup with Airtel worst service.
Airtel you need to answer for this.