Airtel — Airtel Dth connection terminated | |||
Airtel dth terminated connection --I have been with aitel dth from last 5 years. we have two connection running on primary id, which is running in our primary house. We had taken secondary connection 7 months earlier on separate house (single physical connection from dish).On secondary id last recharge (340rs) date 29th august for a month but terminated today itself (within 15 days).I called them for reason and as per them one of primary connection merge with this id in july month installation but if it so then its Airtel fault becasue these both connection cant be merge becasue both has half of km distance.The july month new connection had to be merge into primary connection itself. Conclusion of telecom discussion with sr. executive that They would resume the service within next one hour but still no connection (12 hours past) resume on secondary connection (reference ticket no.[protected]. Extremely disappointing service and response. I have all the payments details (done via cr. card). Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 15 Sep 2015. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Sadhu Charan
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com
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