Airtel — Airtel DTH installation amount refund (paid on 21/07/2019)

Address:	Headquarters in New Delhi
Website:	www.airtel.in

Hi,

Here Baldev Bharath S Mbl No.[protected] and Customer ID - [protected].

Its to inform you that I have paid INR1449 for Airtel DTH installation through online on airtel DTH web site, but we didn't receive any service on the same neither refund.

Reason:- As per our locality of airtel DTH operator in Yalahanka Informed through phone call saying that there is a problem from cable operator of our area and they are not leaving any other dth installer to our area to Install, hence your people where not visit to our house for installation even though after intimating the Idea of ours. so we asked for refund then the airtel people told to contact customer care for a refund. On the base of same till today 50 times I have called for customer care and several times discussed with manager levels as well, but still not yet got the refund on the same(they says that can't track the order).
As per the scenario of law, those people should provide the service/goods if in case not, they have to refund the amount. but till today nothing has happened.
Hence you please take this on a high priority case and resolve it ASAP. here its already completed one and half years by paying INR1449 to Airtel DTH.

And attached the same all transactions details for reference and having all kind of proof for the same, request check on the same.

Regards
Baldev Bharath S