Airtel — airtel dth issue

gearsin

from Bengaluru, Karnataka

Address:

560066

My customer id is [protected]. I am fed up with contacting airtel dth customer care, its useless. I have put a complaint regarding my dth signal issue on 11-sept-2017 and till now there is no resolution and on top of that one of airtel technical support guy took my view card. Contacting him to get the view card i got yelled.

Sometime the service guy never visit or contact and issue status changed to resolved/closed. So i have to contact again open issue and cycle repeat. I tried to put complain to one of senior executive (If he was) and that was also false promise.
Now for last 10 days no tv and doesnt look like the issue going to resolve any soon the way airtel conducting business.

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Airtel customer support has been notified about the posted complaint.

Oct 03, 2017

Updated by gearsin This is still not verified. Not even there customer care service executive care to listen. After posting complain they replace my setup box which giving error code : 14 and now i have been following for couple of days which going in vein.
Pathetic service provided by Airtel DTH.