Airtel — airtel dth multi-connection not working

Address:	Thane, Maharashtra, 400615
Website:	www.airtel.in/personal/digital-tv

I had taken airtel dth connection since aug 19th -2017, unfortunately since when it is installed my mom was told that it will be started in next 2 hours time and new setup box was installed.
Till date 6th sept 2017 it has been not started, almost every day i had coordinated with airtel customer support team on [protected] every day i was informed that this will work within 2 hours time, some time within 4 hours or in evening 8:00 pm. Customer support team also did conference call with area manager, same story of dth not working was informed to him. Again he give same commitment in next 2 hours it will be resolved. Once i was told by area manager that i need to pay for one year which i did so still this is not working. I had paid rs 960 new multi connection charge+ 350 monthly charge + 1900 yearly charge for dth hd connection. Its useless still not working.

Airtel customer id
[protected]