Airtel — airtel dth recharge issue [protected]

Address:

New no 1 old no 34/1, Poonthottam, 600041

Sir, i recharged for 225 on 31 march 2019 to the above-mentioned i'd via netbanking. The amount debited from my account but not credited to my dth account, when i raised complaint airtel customer care said it will take 7 days to refund me. Till date i have not received either credit to my dth account nor in my bank account. My registered complaint no is 88043790 dt 15 app 2019. Multiple calls i have made to airtel customer care no proper reply.