Airtel — airtel dth service hyderabad

Address:

Sham Rock Apartments,Door Num: 13-24, Flat 514, 5TH Floor, Beeramguda Kaman Road,Ameenpur, 502032

Dear team,
Good day!!

We have raised below two tickets on airtel dth issue but none of them have been resolved from 28 aug 2020 to till date.
[protected]
[protected]

My handy: [protected].

The issue is: my subscribed channels are not visible all of sudden while watching the tv set top box issue. Airtel team and dealers are escaping to address my issue (Airtel no manufacturing same kind of set up box). Kindly look into this issue and advise the service provider to fix it.