[Resolved]  Airtel — Airtel dth service unavailable for 7 days

Address:

4/3K/130 HO CHI MINH SARANI KOLKATA-61

Dear Airtel,

I am very sorry to inform you that 6 working days have been over and still no response from airtel service. I have complained on 1st june 2020 regarding unavailability of service error code B001.

Every time i call customer care and they are telling our service man will visit you today. But no one is there to attend and resolve the problem. I have been fed up of calling customer care and lastly i found to take action.

How can be so much delay in a premium paid service. And moreover i am being charged everyday @11 without availing the service.

Name-Soumalya Sen
Address-4/3k/130 Sarsuna Satellite Township, Kolkata-700061
Airtel mobile no. registered-[protected]
Airtel dth no. -[protected]

I got call from a service boy on 3rd june and he told that he will visit me on the day but he didnt came the thing is now I am following up the service guy by calling him and he is saying lets see if I can manage I will come.

Service boy mobile no. -[protected]

Hope to get some positive feedback soon.

Regards
Soumalya Sen

Attached screenshot for evidence