Airtel — airtel dth set of box complaint request number 73018159 and 73039101

Address:Rangareddy, Andhra Pradesh, 500046

My aitel dth set of box is not working. I am raising the complaints for multiple times. Technician in not attending.
1. After so many ads the call center person either pretending that they are call is not audible or the airtel signal is not correct... I am using airtel number...
2. The communication is pathetic
3. Most of tthe times they are not registering the complaint
4. They say the arrange a callback — in 5 days i have not received any call back
5. No local technical visited
6. Every time taking as new complaint and taking 2days tim
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The Aittel people after multiple calls, replaced a swap set of box with the 350 ruperes charge and it does not have any of the features. and does not work yet times.
I have raised a complaint on April 15 the complaint number is 73325871 . The local technicial visited multiple timees promised that he will replace the box. Waited for a month after listening to technician words.
Today i called again to the customer care raised a request no .74478779.

Now they are not willing to replace the set of box not they are ready to upgrade the box even i was ready to pay the the extra money. I have subscribed for one year package. I asked to refund the remaining amount so that i can go to other service provider.

They are not ready to do any thing and clearly said they dont do it.

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