Airtel — airtel dth - unrelated sms's

Address:

560076

Hi,

I have got some 20-30 SMS's from Airtel for different customer-id's not pertaining to my account no. This is ridiculous. How can you bombard customer with unrelated messages?

When I called the customer care, the guy who spoke to me said its just a technical issue and it will happen and we are sorry. There is no resolution for this. When I asked him if that is the case then i want to disconnect my services permanently, then he replied saying, No No sir, i can raise a complaint and it will never happen again.

How in a world which is so advanced, such a silly mistake can happen where in you just bombard a customer with totally unrelated SMS's with the reason of technical error??

Owing to such a bad response, i have decided to go to consumer court and file a complaint.