[Resolved]  Airtel — Airtel DTh worst customer care

Address:

600018

I am using airtel DTH for more than 4 years i used to top up for a yearly plan(South Magnum Pack). On october 2016 my one year plan from[protected] got over so i called airtel DTH customer care to check about new plans and one of the agent told me to go for (South Max) pack which will be 1369 for three months and he mentioned that on recharging of the amount the plan changes automatically. But my plan was not changed so i complained to customer care regarding this and they take my request and tells me to wait for 2 hours so their higher officials will call me but no one called. i have called several times or the past 1 month but same reply from customer care agent. Then i emailed this to airtel email address they say they can topup for 350 rs as a goodwill. What horrible response is that. I am feed up with this airtel DTH customer care.

DTH : [protected] - 001