Airtel — Airtel Dth worst ever i have used

Hi TeamI have Airtel Digital TV Connection from last 3 years with ID [protected]. I am based out of Karnal, Haryana I have been facing constant problems every month on this and constant in touch with Airtel Customer Support executive Mr. Deepak (+91-[protected]). We have got so many things done including Dish direction/place change, tightening, cable/connectors issue, Set top box change etc. etc and still my connection is down from almost a weeks time. Customer support executive make false promises to come everyday but never shows up. I have lost so much money and time in customer care follow ups and calling them. I don't expect this kind of 3rd class from a reputed business house like Bharti Airtel, now i damn regret my decision to busy Airtel DTH everyday, i can say local DTH service provider in Karnal (Haryana) is much better in service and support then Airtel DTH.I have given all hopes on Airtel DTH and their bad (or i should say worst) service. I have already started talking to other DTH service provider and i should get this done may be within a week's time. But after all i am not going to leave this bad experience let go like this, i need answers from Airtel DTH customer service guys (if you have started hearing and caring for your customers). I am going to file a consumer court complaint if i didn't hear any reply in another 2 weeks time for sure.Warm Regards:Ajay Partap+91-[protected]/+91-[protected]
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Dear Mr. Partap,

This is with reference to your post dated 08 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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