Airtel — Airtel FASTAG Debited

My Airtel payments bank account was debited with Rs. 203 on 26 Jan 2021 with transaction description as "FASTAG TOLL TRANSACTION AT KHALAPUR TOLL PLAZA". The transaction id is FT[protected].
But in actual I had not visited KHALAPUR TOLL PLAZA on 26 Jan 2021.
The Rs 203 amount deducted transaction is shown in my Airtel Payment Bank Wallet account, but the same is not seen in my Airtel Fastag transaction history. I called Airtel customer care many times, they told to wait for 48 hrs but no problem not solved. I have also sent email to Airtel WECARE but solution not provided till yet. My Fastag is also Blacklisted. Please return my Rs 203 amount and clear my Fastag.