Airtel — Airtel Fibernet Services - Not working from last 10 days

Website:

www.airtel.in/broadband/pune

Hi sir,

I live in Wagholi, Pune - 412207.

From last 10 days, there is some issue in internet, it get down by morning and resumes by night we are not able to do our office work and they are generating bills without any delay instead of providing services.

I tried to reach their support, but they have Airtel Thanks App, on which the format to raise complain is also changed, only bot options are there we can't contact the company anyhow.

Airtel is just fooling people by not providing proper services but charging amount from customer, it becomes very difficult to work and has to look for other options.

Kindly take some action against Airtel, to provide services for customer are paying.

Thanks