Airtel — Airtel fibre wifi router

Address:

1991 partap colony kharkhoda sonipat

I took airtel xstream connection in 27 december 2022 at house no. 1991, partap colony, kharkhoda, Sonipat. Before and at the time of installation I was told by the representatives that the range of the router upto 4th floor house but after installation I am unable to connect my device on 1st floor . However no such service has been given. Customer care team is least helpful. Either they do not receive the call. Local representative was extremely arrogant when contacted on phone and no one is ready to own any responsibility. I am no more interested in availing such services and neither I will recommend this service to anyone.