[Resolved]  Airtel — Airtel fraud 399 recharge validity

Website:www.consumercomplaints.in/new_complaint

Hi

Please find the below attachment which shows if we recharge for rs 399 the validity will be 70 days, after recharging it shows validity of 56 days... After calling customer care came to know that offer has been expired on april 24th april but in my sim still it shows 70 days... So i have been sent a video with proof of date and i am using airtel from past 8 year it not a trusted company, so do needful or else let us show by porting to jio.. I never used jio as per my friends suggestion its trusted company while comparing airtel with full benefit...

Thanks and regards,
Yathin
[protected]
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Jun 9, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 02, 2017
Airtel Customer Care's response
Dear Yathin,

This is with reference to your post, dated 1 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
May 04, 2017
Updated by Yathin Yathi
Still no response from airtel...
Verified Support
May 09, 2017
Airtel Customer Care's response
Dear Yathin,

This is with reference to your post dated 1 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

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Still no response airtel...

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