[Resolved]  Airtel — Airtel Fraud Me By Give Only 625 MB Internet for Only 18 Days Instead Of 1 GB Internet For 30 Days

Address:

Ahmedabad, Gujarat

I Am Rajendrakumar S. Jain. My mobile no. is +91 [protected]. I check the scheme of internet from my mobile by dialed *121# & I see the scheme of 1 GB Internet pack for 30 days. So, I immediately recharge it from my retailer friend on the same day i.e. 4th November, 2014. But the message come in my mobile is -"625 MB for only 18 days" It means I get only 625 MB Internet Date for only 18 days instead of 1 GB for 30 Days. So, I called to Airtel complain no. 198. First they cut my call 4 times & after 5 attempt I talked with Customer Executive Miss Nikita & Also Talked Senior Executive Miss Rahulji Gayatri. But they told me that they told me first that - " the scheme is changed now. & it is only available 625 MB Internet for 18 days only. But when I asked then Why They make fool to customer to see the scheme by dial *121# then they told me that this scheme is only available if we recharge by our mobile balance. So, I asked them why they don't inform it before know the scheme on mobile by *121#? Then they don't reply me properly. “i.e means Airtel make fool to customers & make malpractices by this way & give less balance & take more charges. I therefore requested sir, please immediately take an action against Airtel, responsible executive & officers & give me the remaining balance for 30 days. Airtel make to fool & make malpractices by this way to all customers. So, please take strict action against Airtel, & Responsible officers. & please save the rights of Consumer. I hope you should take strict action & help me for I get 1 GB Internet pack for 30 Days as early as possible & satisfy me. Thanking you.