[Resolved] Airtel — Airtel fraud of broadband connection

ankur07090

from Gurgaon, Haryana

Address:

122017

Worst company Airtel

I had paid 3 months rent in advance and they didn't install the connection saying that they have connectivity issue.
lol in this digitization they have connectivity issue in city like Gurgaon, Any way but harrasment starts when they are not refunding my money back.
Now it's two months but they are processing and only processing. Once I get a call saying that due to technical issue they are not able to refund and now it will take another 15 days. :(
Worst customer support illiterate people. Even once I got call saying that your details are not present in our system...OMG then how this conversation was going on from past one and half month.
They only extend the refund date but will not refund the money. They are looting and churning the interest onmoney of innocent people.

Guys do not pay in advance for Airtel broadband else you will also face similar issue and Airtel will harass you badly.
Better use another broadband provide and pay only after installation of broadband.

Was this information helpful?

No (0)

Yes (0)

Mar 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 9 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 10, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 9 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

May 07, 2017

Updated by ankur07090 Dear Airtel,

The above issue still not resolved and you people had not returned my money. You ##### have not sense how to run a business thats why you are loosing the consumers and they are moving to JIO and BSNL.
Let JIO broadband come they will make you band...hahaha
Give return my money back with interest.
Guys do never pay in advance to Airtel they will never return the money, .