[Resolved]  Airtel — Airtel Grievance

Address:

Pune, Maharashtra

I just wanted to get new microsim card for my old airtel number ([protected]) from Airtel Gallery. So that I go to Airtel Gallery at Solapur Road, Hadapsar. There, Miss. Tanuja Inamdar told me that "they don't have prepaid microsim, but Yes, we have postpaid microsim.". So that I bought new microsim postpaid connection on the basis of corporate plan on 29th Jan 2015. Then I was waited till 3 days card to be activated, But card didn't get activated. So that I called to customer care thrice, each time they were saying your card is activated. But Still I was not getting network. I tried to put sim into another handset, but unfortunately was not working. On 2nd Feb 2015, I visited to same airtel gallery for help. But one of airtel person were saying this card is not provided by us and also madam was not there. I asked him about madam, So he said come tommorow she will be here. then only you can meet her. It is not possible for me to visit each day. It's Corporate postpaid paln, not local plan. When You provide Corporate plan, then It should be perfect and you should take care of customer fully. I am fully unhappy with airtel. I just want my card to be switch from airtel to other network, but it is not possible for 90 days. How can a person can say this card is not provided by us ? I just want explaination from you. Want to get my card within 3-4 days asap on my convenience and near to collect on my office address. Also, I don't carry my document along with me every time, as your gallery person was saying to submit document again to get new card. Also, I want you to take strict action against them asap. Else, I will refer to everyone not to take airtel card. My old number was [protected] and new SIM card number is[protected] [protected] HLR-1 (64). My alternate working number is [protected] Want to get number near to my office asap.