[Resolved] Airtel — Airtel has deceived me after recharging Rs. 399.00 today.

Kamalakanta Dash

from Gurgaon, Haryana

Address:	560103
Website:	www.airtel.in

I recharged with Rs 399.00 today reference to the transaction ID[protected] by which I should have got 1gb 4g data per day and unlimited local and national calls for a period of 70 days. But after recharging I got message that I will get 1gb data for a period of 56 days and not as 1gb data per day, and I will local, national calls for only 56days. Before recharging I had confirmed earlier by dialing *121*51# and I got that I would get 1gb data per day plus unlimited local and national calls free for a period of 70 days. Even before recharging, the customer service executive had confirmed the same today. After making it sure I had gone for this recharge. Now it is quite clear that Airtel has deceived me. So I demand for justice.

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Jul 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2017

Airtel Customer Care's response Dear Kamalakanta

This is with reference to your post dated 28 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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