[Resolved] Airtel — Airtel has no time for it's customers

arun.mnr

from Dehra Dun, Uttarakhand

Address:

Ghaziabad, Uttar Pradesh, 201204

Airtel has a Team of deaf, dumb & silly people who don't know how to attend the customers & resolve there problems, really a bunch of illiterate Service, C'Care & Technical Team.

I am facing harassment so written to close my postpaid connection immediately of my number [protected].

I have closed this number now after a lot of irritation & harassment.

Arun

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Feb 18, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 January 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jan 14, 2017

Updated by arun.mnr Sorry mam it's of no use as C'care has taken down my request to disconnect my number but they couldn't give me UPC number& i have taken the issue now to Telecom Ministry.
Thanks,
Arun

Verified Support

Jan 16, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 January 2017.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd